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Still unsure which product to choose? Ask us about format, strength, pack size or tray requirements before ordering.
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Complete your routine

Add a dedicated whitening treatment

Choose tray-applied gels if you already have suitable custom trays, or tray-free whitening strips for a simpler format.

Common questions

Useful information before choosing and ordering.

We list products the business has sourced as genuine. Each listing identifies the brand, formulation and pack size so you can check exactly what you are ordering.

Most refill gels do not include trays. Check the product description carefully; it will state whether custom-fitted whitening trays are required or included.

Do not choose on percentage alone. Check the active ingredient, product directions and recommended wear time, and ask a dental professional if you are unsure.

Eligible unopened items may be returned within the confirmed return window. Hygiene-sensitive products cannot normally be returned after opening unless faulty.

Order confirmations are emailed automatically after a purchase. Sometimes these confirmations get sent into the spam folders. Please check before contacting us.

All orders are dispatched from the USA. You will automatically receive an email with the tracking information once the item has been dispatched from our warehouse.

Please check your spam folder before you contact us. If your item is delayed past 7 working days please contact us and we can help you.

Yes, all our packaging arrives in a generic brown carton box with no branding.

Yes, our company name is ‘DHP’. We are a registered company based out of the state of Florida, USA.

All of our products come directly from the leading brands and are shipped from the US. Please read our reviews to see our many happy customers.

“DHP INC” is the name that appears on your bank statement. We own multiple websites and we fall under this US company. Please contact us for more information if you have any further questions.

All of our products are shipped from the US via Airmail. You will not have to pay VAT, Duties, or Taxes on any items. Care is taken to make the package discreet.

The most effective way for customers to reach us is by email. Our email account is checked several times a day. Please direct questions to: orders@teethwhiteningdirect.com.